This policy sets out how Russell Cope Estates uses and protects any information that you give when you use this site.
Information we collect and what we use it for
We would like to assure you that we have utmost respect for the privacy of all our clients and thus endeavor to ensure that your visit to our site is a care free and enjoyable affair. By asking you for your personal details, we are pledging that your information is secure and safe with us.
This policy will be updated occasionally and all changes will be shown on this page. We suggest that you read this policy from time to time and ensure you are happy with changes made.
We will ask you only for basic information like:
Name, email address, address and post code
We believe this will help us provide a better service and make your shopping experience more convenient, easier and complete.
We may occasionally ask for further information like your profession, interests, preferences or similar for customer survey purposes. This will be used to improve our products and introduce new ones, and improve service we provide.
Any information we require is part of our security procedure and it will only be used in accordance with this policy.
How we protect information we hold
Information will be collected for specific purpose as stated in this policy and only kept with your agreement. In order to prevent unauthorised access or disclosure we have put in place suitable electronic and managerial procedures to safeguard and secure the information we hold.
Under the Data Protection Act 1998, you are able to request details of personal information, which we hold about you. A small fee of £10 will be payable. If you would like a copy of the information held on you please write to:
Russell Cope Estates
4 Kingsway House,
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
Our website may contain links to other websites of interest, however, we have no control over those other websites, and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. Like virtual door keys, cookies unlock a computer's memory and allow a website to recognise users when they return to a site by opening doors to different content or services.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Restricting the collection of your personal information
You may change your mind at any time by writing to or emailing us at sales [at] russellcopeestates.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
If you have any further queries or concerns please feel free to email sales [at] russellcopesestates.co.uk